Shipping policy
SHIPPING POLICY
We are proud to offer free shipping!
All orders are processed and shipped from our warehouse. Please allow additional time for your order to be processed during holidays and sales seasons.
We process orders Monday through Friday. Orders will be processed within 3–10 business days from the order date and shipped the following day after processing. Please note that we do not ship on weekends.
Once your order has been placed, we are unable to cancel it. If you need to change your delivery information, please contact us as soon as possible. Once the order has been processed, we will not be able to make any changes.
How long will it take to receive my order?
Once you place your order, please allow 1–3 business days for order processing. After that, delivery times will vary depending on your location.
Please note that due to COVID-19, orders may be delayed to ensure maximum safety.
Below are the estimated delivery times by region:
- Europe: 7–14 business days
- United States: 7–15 business days
- Canada: 7–16 business days
- Central America: 10–25 business days
- Australia / New Zealand: 10–26 business days
- Other countries: 11–30 business days
In exceptional cases, an order may take longer than usual. In such cases, delivery may take up to 40 business days.
If you experience any unusual delay in the delivery of your order, please feel free to contact our customer service team, and we will be happy to assist you in resolving any issues.
We appreciate your understanding and patience during these challenging times and strive to provide you with the best possible shopping experience.
We will provide you with a tracking number so you can monitor the status of your order in real time and stay informed about the delivery progress.